Reference

Terms That Govern Your balzarian Account

These terms set out the rules between you and balzarian — what you agree to when you open an account, deposit funds through PayPal, Venmo or Play+, and access the lobby from any device.

Eligibility by state lawPayPal, Venmo & Play+ coveredMobile account access rulesAccount security obligationsDispute and contact process
balzarian Terms That Govern Your balzarian Account
CONTACT CHANNELS

How to Reach Us About These Terms

If a term is unclear or you need to raise a dispute, our support team is the right first stop. Reach out through live chat inside your account dashboard, send an email to the address listed in the Help section, or use the in-app message thread so your conversation stays tied to your account record — useful if a payment question involves your PayPal or Venmo transaction history.

Live Chat Start a chat session from inside your account dashboard. Your conversation is logged and tied to your account, so follow-up responses reference the same thread.
Email Support Send a detailed message to the support address in the Help section. Include your account ID and the payment method involved — PayPal, Venmo or Play+ — so we can pull the right transaction record.
In-App Message Use the message thread built into the mobile account view. It keeps your terms-related questions next to your account activity, which speeds up any verification or dispute review.
ACCOUNT PROTECTION

How We Handle Your Data and Account Security

Your account data is stored under encryption, and payment credentials for PayPal, Venmo and Play+ are never held on our servers beyond what's needed to process a single transaction. Here's what that means in practice for your account.

Data Retention We keep your account records for as long as required by applicable state law. Once that period ends, personal data is deleted or anonymized on a rolling schedule.
Cookie Use We use session cookies to keep you logged in across your phone and browser without re-entering credentials. You can manage cookie preferences from the account settings page.
Access Requests You can request a copy of the personal data we hold on your account by contacting support in writing. We respond within the timeframe set by your state's applicable law.
Account Closure To close your account and request data deletion, reach out through live chat or email. Any pending Play+ or PayPal withdrawals are processed before the account is deactivated.

Common Questions About These Terms

Real questions about what these terms mean for your account, your payments and your rights as a user in an eligible state.

These terms apply to any person who opens or uses a balzarian account in an eligible state. Access depends on state law; if your state does not permit this type of platform, these terms do not create any right of access.

We can update terms at any time, but we post a notice inside your account dashboard before changes take effect. The revised date at the top of this page always reflects the current version.

If an account is suspended, any verified balance is returned to the payment method on file — PayPal, Venmo or Play+ — after the review period ends. Disputed funds may be held pending investigation.

Contact support through live chat or the email address in the Help section. State your request clearly in writing. We process data requests within the timeframe required by applicable state law.

A full identity check is required once when your account is created. Subsequent withdrawals may trigger a lighter review if payment details change or a transaction flags an automated check.

The core terms are consistent, but state-specific rules — including any local requirements around account eligibility or payment processing — layer on top. Your state's addendum, if one exists, is shown inside the account settings page.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.